HP Error Codes

02-Warming Up Mode

HP 2, 3, 4, 2D, 3 D

·         I/O Cable is bad or hooked up incorrectly

·         Communication problem between computer and printer

·         Bad DC controller

·         Bad Fuser Assembly

·         Bad DC Power Supply

HP 3Si, 4 Si

·         Defective display cable or formatter PCA

·         Bad Fuser Assembly

·         Bad DC Controller

HP 4V, 5 Si

·         Defective parts such as: Fuser, PCA board, DC controller

·         I/O cable is hooked up incorrectly or bad interface in computer

·         Bad fuser assembly

11- PAPER OUT

ALL

·         Paper or paper tray empty or not seated correctly

·         Paper tray sensor arm stuck or broken

·         Defective tray size sensing or configuration

·         Defective paper control or sensor PCA

4L

·         Paper cassette is empty or missing

·         Tray 1 is empty

·         Tray 2 is empty

12- OEN OR NO EP

ALL

·         Paper path door or top cover open

·         Toner cartridge missing

·         Toner cartridge no seated in printer

·         External fuser access door not closed

·         Tab missing on top cover

·         Bad DC controller

HP 3Si, 4 Si

·         PS1 Malfunction

·         Fuser bulb burned out

·         Bad DC controller

HP 4, 4 +, 5

·         Plunger missing on top cover

·         Paper control P.C.A malfunction

·         Bad top cover switch

HP 4V

·         Front door open sensor

·         Toner cartridge micro switch malfunction

·         DC controller PCA malfunction

HP 2P, 2P+, 3P, 4P

·         Printer door open

·         DC power supply malfunction

·         Replace DC Power supply

·         External fuser door open

·         Defective fan

·         Sensor switch for the door is dirty or needs to replace

·         Bad high voltage power supply

HP 4P, 5P

·         Top cover open

·         No toner cartridge

·         Bad toner cartridge

·         Defective interlock switch assembly

·         Bad DC controller

HP 4L

·         Part of the top door that pushes the plunger down is broken

·         Top door switch is broken

·         Not toner cartridge

·         Bad DC controller

13- PAPER JAM

·         Out of sec media

·         Pick up roller came out of place

·         Paper cassette not load correctly

·         Dirty or obstructed paper.

·         Work pick up roller and separation pad

·         Wrong length paper or incorrect software paper size selected

·         Defective exit sensor

·         Defective input sensor doesn’t sense paper out

·         Paper cassettes not correctly loaded

·         Bad Solenoid operation

·         Bad dear or dears in driven train

·         Bad main motor or drive circuit